IPTV
Postnatal Care Centre Solutions
Health Management + Knowledge Services + Interactive Experience Integrated Platform
proposalOverview

Focusing on maternal and infant care scenarios, we have established an integrated platform combining health management, knowledge services and interactive experiences. Core functionalities include: real-time display of postnatal recovery metrics and neonatal vital signs, integrated remote visitation with encrypted privacy protection; provision of personalised parenting courses, expert live streams and service bookings (calling nurses, ordering meals etc.), supported by voice control and multi-screen connectivity.


The technology employs a hybrid cloud architecture, with a local private cloud ensuring the security of medical data and a public cloud CDN optimising content distribution. Wi-Fi 6 and encrypted transmission guarantee stability. By integrating a dedicated content ecosystem with third-party maternal and infant resources, service quality is enhanced. This solution reduces operational costs, strengthens customer loyalty, and helps create a differentiated care experience.

System Functional Modules
Healthcare Management
Parenting Knowledge Service
Service Interaction Function
Intelligent Interactive Experience
Safety and Management
Healthcare Management
Real-time display of postpartum recovery indicators (uterine involution, milk production, etc.) and neonatal vital signs (body temperature, jaundice levels), with data presented in graphical form and abnormal alerts configured.
Parenting Knowledge Service
Provide standardised courses (multilingual instructional videos covering infant massage, breastfeeding, etc.); deliver personalised postnatal rehabilitation programmes tailored to mothers' delivery methods and infants' gestational age; conduct regular expert live Q&A sessions with on-demand replays and interactive question-and-answer functionality.
Service Interaction Function
Integrated voice-controlled modules for nurse call, meal ordering and service appointments; Built-in satisfaction evaluation system enabling mothers to provide ratings and suggestions via remote control, with data synchronised to the management backend.
Intelligent Interactive Experience
Supports voice commands, gesture recognition and touchscreen operation; enables multi-screen synchronisation, allowing family members to remotely push content to the room television; loads a personalised welcome page upon check-in, with customisable interface skins and role-based display of different content permissions.
Safety and Management
Employing data encryption and access control, medical data transmission and storage are encrypted, with dual authentication for terminal devices; supporting operational data analytics and content update management to ensure secure and efficient system operation.
Postnatal Care Centre Video Interaction System Solution: Overall Advantages
Enhancing the professionalism of our services
Integrating medical-grade health data visualisation with professional parenting content, synchronising postnatal recovery metrics and neonatal vital signs in real time. Complemented by bespoke courses and expert livestreams, this approach reinforces scientific care credentials and bolsters client confidence.
Optimise the user experience
Multimodal interaction (voice, gesture, touch) adapts to postnatal scenarios, while multi-screen coordination and personalised interfaces enhance convenience. Remote visiting and service booking functions foster family involvement, elevating the overall hospital stay experience.
Safeguarding information security
Employing multi-layered encryption technology and access controls, medical data transmission and storage adhere to regulatory compliance. Remote consultations feature encrypted protection to safeguard privacy, mitigating the risk of information leaks and meeting security standards for the maternal and infant services sector.
Schematic Diagram
Strengthen competitive barriers
Through a differentiated content ecosystem (UGC communities, third-party collaborative resources) and intelligent technology applications, we establish distinctive service credentials to enhance customer loyalty and repeat purchase rates, thereby building a competitive edge in the marketplace.
Postnatal Care Centre Application Scenarios
Postnatal Care Section
  • Specialist Rehabilitation Resources

    1. Launching a ‘Postnatal Recovery Zone’ offering video tutorials on pelvic floor muscle rehabilitation, postnatal yoga, and rectus abdominis separation exercises;


    2. Enabling mothers to access content on-demand, allowing flexible scheduling without constraints of in-person classes.

  • Emotional and Health Management

    1. Featuring soothing content including light music, live nature scenery streams, and sleep-inducing white noise;


    2. Simultaneously launching light-hearted variety shows and comedy films; collaborating with medical professionals to produce educational short videos on postnatal nutrition, wound care, and lactation support, delivering bite-sized content to help new mothers regulate their emotions and access health knowledge.

Newborn Care
  • Practical Nursing Guidance

    1. Provides practical video tutorials on newborn bathing, umbilical cord care, nappy changing, and burping techniques;


    2. Accompanied by subtitles and step-by-step breakdowns, enabling families to practise repeatedly and reduce reliance on nursing staff.

  • Growth Monitoring and Specialist Support

    1. Launch educational content including ‘0-1 Month Infant Development Benchmarks’ and ‘Jaundice Monitoring Techniques’, complemented by animated demonstrations;


    2. Simultaneously record offline lectures by paediatricians and childcare specialists (e.g., managing infant crying), available for families to review and supplement learning at any time.

Family accompaniment
  • Entertainment and Lifestyle Conveniences

    1. Live broadcasts of CCTV, regional satellite channels and more cater to elderly viewing preferences, while on-demand films and sporting events provide relaxation for family members;


    2. Customised ‘Local Services’ section displays nearby eateries, supermarkets, and pharmacies via video, showing locations and opening hours to assist family members with shopping or meal orders.

  • Parenting Skills Preparation

    1. ‘New Dad Bootcamp’ for expectant fathers covers baby-holding techniques, night-time soothing methods, and more;


    2. Instructional videos enable early learning of childcare skills, preparing for parent-child bonding.

Postnatal Care Centre Operations
  • Schedule and Feedback

    1. Automatically displays the day's schedule upon startup (e.g., ‘09:00 Infant Swimming’, ‘15:00 Craft Class’), with scrolling notifications for last-minute updates (e.g., ‘Today's Special: Silver Ear Fungus Pudding’);


    2. Enables a ‘Feedback Portal’ allowing family members to submit meal and service comments via IPTV, with real-time collection by backend systems.

  • Brand and Service Showcase

    1. Rotating video presentations of centre facilities (nursery, rehabilitation area) and staff credentials (nurse certification status);


    2. Simultaneous promotion of service specialities (e.g., ‘One-to-one postnatal care’), client testimonials and promotional offers (e.g., ‘Extended stay discounts’) to reinforce brand recognition.

Enhanced Interactive Experience
  • Personalised Content Delivery

    1. Tailored to the mother's recovery stage (e.g., one week post-surgery, pre-discharge);


    2. Automatically deliver tailored content (e.g., ‘Postoperative Wound Care,’ ‘Home Recovery After Discharge’) to provide precision-targeted services.

  • Remote Family Connectivity

    1. For relatives unable to provide in-person support, utilise IPTV video calling functionality (linked to mobile devices);


    2. Enable real-time monitoring of the mother and baby's condition, with privacy permissions configured to safeguard information security.