When procuring IPTV set-top boxes, many customers have had the following experience: when sourcing goods through traders or distributors, prices are marked up at every stage, and should any problems arise, the blame is passed back and forth amongst the intermediaries. Consequently, ‘dealing directly with the manufacturer’ has become the consensus amongst an increasing number of buyers.
So, what exactly are the benefits of sourcing IPTV set-top boxes directly from the manufacturer? As a manufacturer with many years’ experience in the industry, Huishi Technology will explain this in detail from five key perspectives that are of particular concern to procurement clients.
What is direct supply from the manufacturer? How does it differ from purchasing from a distributor?
‘Direct from the manufacturer’, as the name suggests, means that goods are supplied directly to customers by the manufacturing plant, bypassing intermediaries such as traders and agents. The key differences between the two lie in three aspects:
Price: Distributors add a mark-up to the ex-works* price, whereas direct supply is at the ex-works* price;
Response: Dealers need to pass on information to the factory, resulting in a lengthy communication chain; with direct supply, customers can communicate directly with the factory’s engineers;
Customisation: Dealers may only sell items in stock; the factory can undertake in-depth customisation.
As a manufacturer specialising in the research, development, production and sale of IPTV set-top boxes, HuiShi Technology fulfils all orders directly from its own factories, with no intermediaries involved.
The Five Key Benefits of Buying Huishi IPTV Set-Top Boxes Directly from the Manufacturer
Advantage 1: No middlemen, resulting in a direct reduction in procurement costs of [15–25 per cent]
Middlemen profiting from price differentials is an unavoidable cost in the traditional distribution model. Under the direct supply model, customers pay the factory ex-works* price. For hotels, operators and overseas brands making bulk purchases, a price difference of 【】 percentage points translates into a considerable cost saving when applied to the entire order.
Advantage 2: Flexible minimum order quantities; we can accommodate small-batch orders
Many customers worry that ‘working with a manufacturer requires a large minimum order’. In fact, Huishi has established flexible minimum order quantity policies tailored to different types of customers: standard models require a minimum order of [ ] units, whilst there are specific partnership schemes in place for trial orders of new products and requests for prototypes. Customers who are new to working with us or wish to test the market first are perfectly able to start with small batches.
Advantage 2: Flexible minimum order quantities; we can accommodate small-batch orders
This is the key advantage of direct supply over the distributor model. Huishi supports customisation across the board:
Customisation of appearance: screen printing on the body, private labelling, custom packaging
System customisation: boot logo, boot screen, system UI
Customised Features: Pre-installation of Android-based applications and in-depth development of launchers
Customised Solutions: Starting with the selection of chip solutions, we undertake end-to-end development in accordance with project requirements
For overseas brand manufacturers and system integrators, this means you can enter the local market under your own brand without having to set up your own factory.
Advantage 4: After-sales support is handled directly by the factory; issues are resolved the same day
Set-top boxes are electronic products, and technical issues are inevitable following bulk purchases. Under the direct supply model, customer enquiries are channelled directly to Huishi’s after-sales engineering team; there are clear SLA response times for remote diagnostics, firmware updates and returns/exchanges, eliminating the need for communication to be passed through multiple layers of intermediaries.
Which customers are best suited to sourcing directly from Huishi?
Hotel, guesthouse and B&B owners: when deploying TV systems in bulk, the cost savings offered by direct supply are very significant;
Broadcasting and telecoms operators: have high demands regarding equipment stability and customisation;
Overseas brands: engage in OEM manufacturing whilst using their own brands to expand into local markets;
System integrators: Project-based procurement, requiring solution coordination and flexible delivery times.
How can you tell if a set-top box manufacturer is reliable?
We also recommend that clients carry out due diligence before entering into a partnership: this includes on-site or video factory inspections, verifying business licences and product certifications (such as 3C, CE and FCC), and familiarising themselves with the ageing test process. Huishi welcomes clients to book factory inspections at any time; the factory premises, testing production lines and certification documents can all be viewed on site.
The essence of direct supply from the manufacturer is to pass on the savings from distribution costs to the customer and ensure a swift response for your project. If you are looking for an IPTV set-top box manufacturer, please feel free to contact Huishi. 19830112568,To obtain a product quotation and prototype proposal, we will provide you with a direct, first-hand quotation based on your purchase quantity and customisation requirements.

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