A prison has upgraded its cell management communication system, allowing the control room to directly address the cells!

In traditional prison management, many tasks still rely heavily on manual labor. Daily roll calls require patrols of each cell block, notifications are relayed verbally, and emergencies must be reported up the chain of command.。

Faced with challenges such as a large number of detention cells and heavy pressure during night shifts, the traditional model not only ties up police resources but also poses security risks due to delayed responses and information gaps.

Recently, Huiwei developed a customized integrated solution for a prison, comprising “cell-mounted screens, duty management terminals, and a cell interaction management system,” helping the facility make the smart transition from “standalone devices” to “unified collaborative management.”

From “standalone devices” to “unified collaborative management”

Compared to traditional, standalone intercom systems, this solution establishes a unified dispatch platform for prison cell management.

Using the screen inside the detention cell as the interface, the system connects to the control room management terminal and enables centralized coordination and maintenance of detention cell management through the system’s backend.

Staff on duty can monitor the status of each cell in real time simply by sitting in the control room, which significantly reduces the need to run back and forth and makes supervision more visual and real-time.

Top-of-the-line equipment, building a strong line of defense

In-cell monitor, specifically designed for detention facilities: 1. 10.1-inch vandal-resistant touchscreen with an all-aluminum alloy construction and tamper-proof alarm; 2. Dedicated “Call” and “Alarm” buttons for simple and quick operation; 3. Built-in high-definition dual-lens camera supporting wide dynamic range video capture and liveness detection, ensuring both stability and security;

Duty Management Terminal, Centralized Command and Dispatch: 10.15.6-inch Full HD laminated 10-point touchscreen with a resolution of 1920×1080; 2. Desktop stand, supporting triple authentication via account, fingerprint, and facial recognition; 3. Integrated HD camera, gooseneck microphone, and earpiece, supporting two-way communication;

Five Key Interactive Features That Transform Management Workflows

If the cell screens and duty management terminals constitute the hardware foundation, then the cell interaction management system serves as the “brain” of the entire prison ward management system. It can coordinate multiple devices, including cell screens and video intercom terminals, to achieve system integration and functional consolidation.

This case study highlights five key interactive features. The UI screenshots below have been partially blurred. For a clear version of the solution or detailed information on the features, please contact us at 19830112568 (also available on WeChat).

01 Real-time Video Intercom System for Detention Cells

The control room can conduct two-way audio and video calls directly with designated cells. Compared to traditional manual communication, this method allows for more direct communication and significantly improves response times to unusual situations.

02 Unified public address system for multiple cells

Supports real-time announcements, daily schedule notifications, and emergency broadcasts for individual or multiple cells. The system supports broadcast grouping, looped playback, and scheduled broadcasts, greatly improving the efficiency of centralized management.

03 Video Surveillance and Remote Monitoring

The control room can view real-time footage from the detention cells and monitor audio from the scene. If any irregularities are detected, officers can immediately intervene via remote intercom, effectively reducing the burden of nighttime patrols.

04 Facial Recognition Roll Call

The system supports synchronized, scheduled facial recognition roll calls across multiple detention cells, automatically compiling results and generating reports. This not only reduces the workload associated with manual roll calls but also completely eliminates issues such as proxy attendance and missed roll calls.

05 Self-Service Appointment Booking for Psychological Counseling

The system features built-in educational videos on mental health to help detainees manage their emotions; it also provides an online counseling channel, enabling them to proactively request psychological support. This allows police officers to promptly identify underlying psychological issues within the detention facility and resolve potential conflicts before they escalate.

Let the system handle the complexity, and make life easier for police officers. The Huishi Prison Cell Management Interaction System seamlessly integrates prison cells, duty stations, and the management platform, reducing the workload on staff while comprehensively enhancing the prison’s collaborative management capabilities and security measures.