How can one speak of hotel experience without language? Huishi's multilingual smart solutions empower premium Philippine hotels in delivering internationalised operational services.

Hui Shi has successfully deployed the entire low-voltage system for a four-star hotel in Manila, Philippines, encompassing both the IPTV system and guest control system. This deployment has enabled the hotel to successfully navigate the challenges of international operations, while also marking another significant breakthrough for the Hui Shi brand within the overseas high-end hotel market.

Project Background

A brand-new four-star hotel in Manila, Philippines, boasts captivating views of Manila Bay. The establishment offers 301 contemporary guest rooms, ranging from comfortable standard rooms to spacious deluxe suites, all equipped with complimentary Wi-Fi. Facilities include an outdoor swimming pool, poolside bar, spa centre, fitness centre, and meeting spaces accommodating up to 70 guests.

Its prime location, approximately 2.9 kilometres from the city centre, offers convenient access to major attractions such as the Philippine Theatre, GSIS Wu Xining Museum, and Manila Ocean Park, making it an ideal choice for both business and leisure travellers.

The hotel receives a diverse range of international guests, presenting a typical challenge in international operations.

Project Pain Points and Requirements

Monolingual system: Whilst the hotel's international clientele spans China, Japan, Korea, Europe and America, the television system currently supports only English. The system requires implementation of Chinese, English, Japanese and Korean language interfaces alongside personalised welcome messages to overcome language barriers.

Outdated guest control systems: Traditional panel operation is cumbersome and lacks scene-based automation. Integration of televisions, tablets, lighting, curtains and other devices is required to establish a smart guest control system, enabling intelligent responses and enhancing immersive experiences.

System integration challenges: A comprehensive solution spanning from the server room to guest rooms must be deployed, yet local technical support is inadequate, making integration difficult.

HuiShi Empowers Manila's Luxury Hotel with Quadrilingual Smart Guest Control Experience

In the picturesque Manila Bay, Huishi successfully delivered a comprehensive low-voltage system to a certain Manila hotel, addressing the establishment's pain points and project requirements. This included an intelligent, multilingual hotel IPTV video system and guest control system, providing a one-stop solution to empower the hotel's core operations.

HuiShi Solutions: Precision Breakthroughs

Multilingual interface, welcoming guests from around the world

The system offers deeply customised interfaces in four languages—Chinese, English, Japanese and Korean—and integrates seamlessly with hotel PMS software. This enables personalised services such as displaying guest names and facilitating bill enquiries, providing travellers from across the globe with the reassurance of native-language support. This significantly enhances the guest experience and elevates international hospitality standards.

Smart Guest Control: Master the Entire System at the Touch of a Button

We have successfully developed and integrated a guest control system with tablet terminal applications, enabling guests to effortlessly adjust lighting, air conditioning, and curtains from the comfort of their rooms. With one-touch switching between multiple scene modes, guests can fully enjoy the convenience and sophistication of intelligent technology.

From soft to hard, providing a solid foundation

The project encompasses the comprehensive provision of services from front-end equipment room construction and streaming media server deployment to end-user hardware and software solutions, all delivered as an integrated package by Huishi. This ensures the efficient, stable and seamless operation of the entire low-voltage system.

Project implementation outcomes

Through this collaboration, Huishi has once again demonstrated its technological prowess in delivering comprehensive end-to-end solutions encompassing both hardware and software alongside bespoke customisation for premium hotels worldwide, empowering partners to excel amidst the digital transformation.

Should you have similar requirements, please feel free to contact us via private message or call our national hotline on 400-839-9003. We shall provide you with a bespoke solution free of charge.