Ensuring a Safe Holiday: Huishi’s Smart Scenic Area Public Address and Intercom System Builds a New Line of Defence for Safe Tourism

With the approach of long holidays such as Labour Day and National Day, major tourist attractions are set to experience a surge in visitor numbers. Amidst the throngs of visitors, safety management, emergency response and visitor services at these attractions face considerable pressure:

How can we ensure a rapid response in the event of an emergency? How can we maintain smooth coordination amidst high passenger volumes?

Huishi’s Smart Scenic Area SIP Public Address and Intercom System is becoming an essential tool for the modernisation of smart scenic areas, thanks to its reliable performance and ability to adapt to all scenarios.

Addressing management pain points: Improving emergency response and service experience

During long holidays, tourist attractions often face issues such as fragmented communication, delayed emergency responses and slow visitor service. Traditional walkie-talkie systems are prone to situations where visitors are left with no means of seeking help or experience delays in information transmission on remote trails, mountain peaks or in areas with high visitor density, thereby increasing safety risks.

The Huishi system addresses these issues through zoned broadcasting and instant intercom: whenever visitors require assistance at any location within the scenic area, the control room can swiftly access on-site information and relay instructions directly to frontline staff, enabling prompt resolution and management of the situation.

Huishi Smart Solutions: Building a Closed-Loop System for All Scenarios

Huishi’s IP-based public address and intercom system, built on the SIP protocol, covers all areas including visitor zones, footpaths, viewing platforms, retail outlets and security posts, providing the scenic area with a closed-loop management system that integrates early warning, emergency assistance, command and control, and evidence retention.

● One-touch alarm with video integration: When a visitor presses the alarm button, the control room immediately displays a live feed, allowing the operator to clearly assess the situation on the ground and swiftly dispatch nearby security personnel.

● Zone-specific announcements and visitor guidance: By broadcasting scheduled introductions to the attraction, background music or lost-person alerts, friendly reminders can be broadcast in areas with high visitor concentrations to encourage visitors to visit during off-peak times, thereby enhancing the visitor experience.

● Multi-role collaborative management: The system supports coordination across multiple platforms—including the control room, security personnel and management staff—to ensure the smooth flow of information and the completion of tasks.

Industrial-grade hardware matrix: Designed for reliable outdoor operation

HuiShi provides high-performance hardware for complex outdoor environments:

● Broadcast intercom dispatch console: the ‘brain’ of the system, supporting concurrent multi-party calls and visual management.

● Outdoor emergency call point: made from durable materials, featuring a built-in loudspeaker and high-definition camera, and designed to be eye-catching and sturdy.

● SIP horns and sound columns: powerful sound projection and wide coverage.

● SIP intercom gateway: Compatible with existing analogue systems, protecting your existing investment.

This comprehensive hardware solution ensures the system operates reliably in challenging conditions such as rain, wind and noise, guaranteeing seamless management of the scenic area.

Technology-enabled: Making long-break travel more worry-free

The May Day and National Day holidays are not only times when visitors gather, but also a test of a scenic area’s management capabilities. The Huishi Smart Scenic Area Public Address and Intercom System not only provides a means of communication, but also establishes a robust safety net for the scenic area:

● Rapid emergency response: Instructions are communicated promptly, reducing the time taken to deal with incidents.

● Manageable operational costs: A unified management platform simplifies equipment maintenance processes.

● Seamless multi-role collaboration: information is easily shared among dispatchers, security staff and service personnel.

By choosing Huishi, tourist attractions can enhance their safety measures whilst also optimising visitor services, smart management and brand image, ensuring that every visitor can enjoy their holiday in a safe and orderly environment.