Case Study | Manila Hotel, Philippines

Hui Shi successfully deployed the entire low-voltage system for a four-star hotel in Manila, Philippines, encompassing both the IPTV system and guest control system. This deployment has enabled the hotel to successfully navigate the challenges of international operations, marking another significant breakthrough for the Hui Shi brand in the overseas high-end hotel market.

This newly opened four-star hotel in Manila, Philippines, boasts captivating views of Manila Bay. Featuring 301 contemporary guest rooms ranging from comfortable standard rooms to spacious deluxe suites, all equipped with complimentary Wi-Fi, the property offers comprehensive facilities including an outdoor swimming pool, poolside bar, spa centre, fitness centre, and meeting spaces accommodating up to 70 guests.

Its prime location, approximately 2.9 kilometres from the city centre, provides convenient access to major attractions such as the Philippine Theatre, GSIS Museum, and Manila Ocean Park, making it an ideal choice for both business and leisure travellers.

Limited Language Support: Despite an international clientele spanning China, Japan, Korea, Europe, and the Americas, the television system currently supports only English. The system requires implementation of Chinese, English, Japanese, and Korean interfaces alongside personalised welcome messages to overcome language barriers.

Outdated guest control system: Traditional panel operation is cumbersome and lacks scene-based automation. Integration of televisions, tablets, lighting, and curtains is required to create a smart guest control system enabling intelligent responses and enhancing immersive experiences.

System integration challenges: A comprehensive solution spanning from server rooms to guest rooms is needed, yet local technical support is inadequate, making integration difficult.

HuiShi Empowers Manila Luxury Hotel with Quadrilingual Smart Guest Control Experience Nestled along Manila Bay's picturesque shores, HuiShi addressed the hotel's operational pain points and project requirements by delivering a comprehensive low-voltage system. This included an intelligent multilingual hotel IPTV video system and guest control system, empowering core operations through a one-stop solution.

Multilingual Interfaces Cater to Global Guests: The system features deeply customised interfaces in Chinese, English, Japanese, and Korean, integrated with the hotel's PMS software. This enables personalised services such as displaying guest names and bill inquiries, offering travellers worldwide the comfort of native-language assistance. This significantly enhances the guest experience and elevates international hospitality standards.

Intelligent Room Controls: Mastery at Your Fingertips We have successfully developed and integrated the guest control system with tablet terminal applications. Guests can effortlessly adjust lighting, air conditioning, and curtains from the comfort of their room, switching between multiple scene modes with a single touch for ultimate convenience and sophistication.

From Software to Hardware, Providing a Solid Foundation: HuiShi delivers an integrated solution encompassing everything from front-end server room construction and streaming media server deployment to comprehensive provisioning of terminal hardware and software. This ensures the entire low-voltage system operates with high efficiency, stability, and seamless integration.

Through this collaboration, HuiShi once again demonstrates its technical prowess in delivering end-to-end ‘hardware + software + customisation’ solutions for global luxury hotels, empowering partners to excel in the digital era.